Job Description

1. Position: Officer - Collections 2. Role & Responsibilities: • Demonstrates good understanding and exposure to credit cards/ Unsecured Loans collections dynamics. • Managing Field Collection agencies / tele-calling team to help improve resolution rates for pre-write-off accounts and money collection on writeoff/180+ cases. • Development and management of outsourced collection agencies for optimal results at the best cost. • Designs and improves processes to improve cash flows and reduce outstanding receivables. • Implementation and management of all compliance, regulatory and other customer experience related norms during execution of collection activity. • Develop and update robust MIS and ensure all reporting requirements are met for statutory, compliance and regulatory requirements. • Leverage alternate resolution mechanisms including legal to maximize collections & recoveries 3. Educational Qualifications: Graduate / Post Graduate / Professional Degree. Age Limit: 45 Years